Privacy Policy

What we collect

Account details you give us (name, email, and optionally a phone number and location), the pet records you create (profiles, photos, health and medication entries, care and emergency plans), the people you name as caregivers, and basic technical logs needed to keep the service secure and working.

How we use it

To run the service: showing you your records, generating care plans and emergency care cards, sending the notifications you ask for, and protecting accounts from abuse. We do not sell your personal information, and we do not use your pet's records for advertising.

Who can see your records

By default, only you. Records become visible to another person only when you invite them to a pet's care circle or create a share link. Every record is protected at the database level, so one account cannot read another account's pets.

What a shared link reveals

Share links show only the fields you choose to include. They never expose your full medical records, private notes, home address, or full microchip number unless you specifically allow it. Links can be PIN-protected, set to expire, and revoked by you at any time.

Service providers

We use a small number of vendors to host the service, store files, send email and push notifications, and process donations. They may only handle data on our instructions.

Connected third-party services

If you connect a Facebook Page to Pet Legacy Network, we receive your Facebook account identifier, your name and profile picture as Facebook provides them, the list of Pages you are permitted to manage, and an authorization credential for the Page you choose.

We use that information only to show you which Page is connected and to publish the posts you explicitly choose to publish. Page authorization credentials are stored encrypted on our servers, are never sent to your browser, and are never shared with other advocates or with anyone else.

You can disconnect a Page at any time in Account Settings, which destroys the stored authorization and stops any future publishing. You can also request deletion of the Facebook-related information we hold. We keep a record that a post was published at your request, without any credential, for security and platform-integrity purposes. See Facebook & Connected Account Data Deletion for the full process.

Your choices

You can view and edit your records at any time, revoke any share link, turn off notifications, export what you have added, and delete your account. Deleting your account removes your pets' records from the live service, subject to limited information we may retain where reasonably necessary for legal, security, fraud-prevention, dispute-resolution, compliance, or platform-integrity purposes.

Children and location

Pet Legacy Network is intended for adults age 18 and older in the United States. You must be at least 18 years old to create an account or use Advocate features. We do not knowingly offer accounts to children.

Contact

Privacy questions or a deletion request? Email support@petlegacynetwork.org.