Help & Contact

Common questions

What is My Pet's Legacy?

A calm home for everything about your pet — their story, photos, health records, care instructions, and a plan for who would step in if you no longer could.

When does the beta open?

Private beta begins October 2026. Become a Founding Member from the home page and we'll email you as soon as your invitation is ready.

How do I report a bug during pre-beta?

We're in pre-beta, so you may hit a rough edge. Once you're signed in, click the bug icon in the top bar of any page to open the "Report a problem" form — tell us what happened and send it. Every report is reviewed by our team. You can also email support@petlegacynetwork.org.

What is an Emergency Care Card?

A one-page summary of what someone would need to care for your pet right away — caregiver, vet, medications, feeding, and handling notes. You can print it, keep it in a wallet, or share it as a private link.

Who can see my pet's records?

Only you, unless you invite someone to a pet's care circle or create a share link. Share links can be PIN-protected, set to expire, and revoked at any time.

Is a care plan legally binding?

It records your wishes and who you'd like contacted. On its own it may not be legally enforceable — for binding arrangements, speak with an attorney.

Is the service available outside the United States?

Not yet. My Pet's Legacy currently supports the 50 U.S. states only.